Session Description

State of the Financial Services Industry

Wednesday, November 20, 2024

1:30 p.m. to 2:45 p.m.

The Financial Services Industry is undergoing significant transformation driven by technological advancements, evolving customer expectations, and regulatory changes. This session is designed to provide participants with an overview of the key trends and innovations shaping the future of Financial Services. The session aims to provide participants with the insights needed to make strategic decisions and help guide their organizations through this dynamic landscape.

Learner Outcomes:

  1. Discuss the major trends influencing the future of financial services.
  2. Understand the potential impacts of emerging technologies, such as artificial intelligence.
  3. Discuss evolving customer expectations in a digital-first world.