Register

Session Descriptions

Courageous Cultures: How to Help Your Team Solve Problems Faster and Surface Remarkable Ideas

Thursday, August 26, 2025

12:30 p.m. to 1:30 p.m.

Based on ground-breaking research in innovation and problem-solving, you’ll learn what leaders like you are doing to build more creative and solutions-oriented teams. Teams who don’t just bring you more ideas, but practical ideas you can use to make work, work better.

You’ll explore the root causes of FOSU (fear of speaking up) and ways to turn your team’s fears and frustration into practical innovation. Learn easy-to-use tools and techniques to empower solutions-thinking and customer-focused problem solving; how to respond to wacky ideas without crushing your team’s hearts and spirits; and techniques to encourage courage and deeper dialogue up, down, and sideways.

Learning Outcomes

  1. Inspiration to be a role model of innovation and problem solving.
  2. Researched-based, practical techniques to inspire more confidence and competence sharing ideas.
  3. Tools to lead make it easy for team members to share practical, remarkable ideas.
  4. Techniques to respond to ideas (even if you can’t use them) in a way that inspires future innovation and problem solving.