Tuesday, September 24, 2024
3:15 p.m. to 4:30 p.m.
In this deep-dive breakout session, Scott Deming will build on the principles introduced in his keynote presentation, providing a hands-on, actionable guide to creating and sustaining a customer-centric culture in the agricultural lending industry. Scott will walk you through the process of aligning your team, unifying your message, and solidifying your brand, all with the goal of enhancing the customer experience at every touchpoint. This session is designed to equip you with the tools and strategies needed to transform your organization into a cohesive, customer-focused powerhouse.
Learner Outcomes:
Join Scott in this intensive session to learn how to build a cohesive, customer-focused organization that not only meets but exceeds the expectations of your clients in the agricultural lending sector.
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