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Session Description

Leading through Change

Wednesday, June 25, 2025

9:45 a.m. to 10:45 a.m

Join Carrie Casto, Director of Project Management at Farm Credit of the Virginias, and Steve Connelly, Chief Administrative Officer at AgGeorgia Farm Credit, for an engaging Q&A session. They will discuss their recent digital transformation projects, which impacted every member of their organizations. By combining customer support with supportive tools, they ensured successful individual change journeys and continuous organizational progress.

Learn how FCVAs and AgGeorgia evolved their tools and employee mindset to foster 'change resiliency,' leading to greater user confidence and consistent answers from a clear source of record. This session will be moderated by Greg Devore of ScreenSteps.

Learner Outcomes:

  1. You will leave the session with a greater understanding of how a digital transformation impact can be minimized on team members by having supportive tools at hand.
  2. You will leave the session with an understanding of why organizations chose to outsource a tool for this need.
  3. You will understand the strategic planning to build out a tool to solve for a common need.
  4. You will have the opportunity to ask the presenters questions to gain insights and practical takeaways on tools and approaches that can be applied to your own organization or association.