Session Description

A Firsthand Account: What Customer's Really Want From Their ACA

Thursday, October 10, 2024

9:15 a.m. to 10:15 p.m.

In this session we will be discussing what it means to enable lenders to be successful. We will discuss the importance of providing them with the proper tools to be successful, the proper skills to use those tools effectively, and the need to empower them to act decisively and to expect meaningful returns for the investment we make in them

Learner Outcomes:

1. Identify and discuss what tools are necessary support the success of your team
2. Discuss the importance of skills training and development