Session Description

Good Leaders Lead, Great Leaders Lead UP!

Thursday, October 10, 2024

10:30 a.m. to 11:30 a.m.

Good organizations and institutions leverage their leadership by effectively leading those who are in their care. However, GREAT organizations care for those they lead by flipping the paradigm and Leading Up!

When it's time to motivate, inspire, set new sales records, and provide the best solutions, it's critical that leadership sets the bar high by serving all teams at a high level.

Learner Outcomes:

1. Strategic leadership practices that organizations do to effectively inspire, train and retain talent and customers/clients.
2. Strategic communicative tactics to effectively engage, equip and empower teams to perform at optimal levels.
3. Leveraging adversity to your and your team's advantage.