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Generative AI in Financial Institutions: Balancing Innovation

Description: Generative AI is developing at an exciting pace, transforming compliance, risk management, and the customer experience. It’s potential also requires financial institutions to navigate ethical dilemmas, security risks, and implementation challenges. This episode of the Forward Thinking Podcast features FCCS SVP of Marketing and Communications Stephanie Barton and Kris Stewart, a certified regulatory compliance manager, product manager, attorney and business leader for Wolters Kluwer Compliance Solutions for a conversation about the power and possibilities of generative AI in financial institutions and how Farm Credit entities can harness this technology while ensuring compliance and trust with their customers.

“Generative AI is not meant to replace the human, it’s meant to help filter the work.” — Kris Stewart

Insights Include:

  • Generative AI in the Financial Industry
  • Enhancing the customer experience
  • Risks associated with generative AI adoption 
  • Addressing key ethical dilemmas 
  • The role of compliance officers in generative AI adaptation 
  • Overcoming implementation roadblocks 
  • Measuring the success of AI implementation
  • The future of generative AI

Read the full show notes.

 
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