The FCCS Team Excellence Programs focus on the specific skills learners need to enhance their leadership, influence and performance capabilities. Offered as dedicated workshops unique for your organization, sessions can be stand-alone courses or form a progressive pathway to take performance to the next level.


Crucial Conversations for Accountability®

Tools for improving expectations and performance

Learn to deal with violated expectations early, discuss disappointments without encountering defensiveness, and solve accountability problems without damaging the relationship.

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Crucial Conversations for Mastering Dialogue®

Tools for talking when the stakes are high

Build skills and confidence to have tough conversations. Gain the skills to step into disagreement—rather than over or around it—and turn discord into dialogue for improved relationships and results.

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Crucial Conversations® Refresher

A review for those who’ve completed the full workshop

A two-hour refresher is available for those who’ve completed the Crucial Conversations for Mastering Dialogue® program.

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Foresight Academy

Act. Lead. Inspire.

Learn the skills that innovators, industry disruptors, and change-makers use to shape the future. FCCS partners with The Foresight Academy to help those earn a certificate in Strategic Foresight.

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