4:00 p.m. - 6:00 p.m.
Registration Open
7:00 a.m. to 5:00 p.m.
Registration Open
8:00 a.m. to 1:00 p.m.
The Village Summit: Separate registration required.
1:30 p.m. to 2:45 p.m.
General Session 1: Leading from the Front, Middle, and Rear
2:45 p.m. to 3:15 p.m.
Refreshment Break
3:15 p.m. to 4:30 p.m.
Breakout Sessions #1
#1A-LEADERSHIP & CULTURE: Identity Shift - From Doer to Developer
#1B- CLIENT & MEMBER EXPERIENCE EXCELLENCE: Human + Digital - Designing Member Support That Feels Personal
#1C- COOPERATIVE IDENTITY & MISSION ADVANTAGE: System Strength - Collaboration as a Strategic Advantage and How to Create It
#1D- PROFESSIONAL SKILLS ACCELERATOR: The Art of Prioritization - Systems for Personal Workload and Workflow Management
4:30 p.m. to 6:00 p.m.
Welcome Reception
7:00 a.m. to 9:00 a.m.
Registration Open
8:00 a.m. to 9:00 a.m.
Breakfast
9:00 a.m. to 10:00 a.m.
General Session 2: Staying Human in the Age of AI
10:00 a.m. to 10:30 a.m.
Refreshment Break
10:30 a.m. to 11:45 a.m.
Breakout Sessions #2
#2A/C- LEADERSHIP & CULTURE/COOPERATIVE IDENTITY & MISSION ADVANTAGE: Living the Mission - Connecting Daily Work to System Purpose
#2B/D- CLIENT & MEMBER EXPERIENCE EXCELLENCE/PROFESSIONAL SKILLS ACCELERATOR: Collaboration Excellence to Drive Outcomes
11:45 p.m. to 1:15 p.m.
Lunch
1:15 p.m. to 2:30 p.m.
Breakout Sessions #3
#3A/D- LEADERSHIP & CULTURE/PROFESSIONAL SKILLS ACCELERATOR: Make Your Data Matter - Turning Insights into Visual Stories (or) Less Noise, More Meaning
#3B/C- CLIENT & MEMBER EXPERIENCE EXCELLENCE/COOPERATIVE IDENTITY & MISSION ADVANTAGE: Communicating Value Across Generations and Markets
2:30 p.m. to 3:00 p.m.
Refreshment Break
3:00 p.m. to 4:00 p.m.
Breakout Sessions #4
#4A- LEADERSHIP & CULTURE: Leadership Roundtable - What’s the Culture You’re Building?
#4B- CLIENT & MEMBER EXPERIENCE EXCELLENCE: Client Experience Roundtable - What’s Working & What’s Changing
#4C- COOPERATIVE IDENTITY & MISSION ADVANTAGE: Mission Roundtable - Keeping Purpose Real, Relevant, and Visible
#4D- PROFESSIONAL SKILLS ACCELERATOR: Professional Growth Roundtable - What’s Your Next Level?
7:00 a.m. to 9:00 a.m.
Registration Open
7 a.m. to 8:00 a.m.
Breakfast
8:00 a.m. to 9:15 a.m.
Breakout Sessions #5
#5A- LEADERSHIP & CULTURE: Culture Is What You Walk Past - Leading When No One’s Watching in Hybrid Work
#5B/C- COOPERATIVE IDENTITY & MISSION ADVANTAGE: Cooperative Identity in Action - Making the Invisible Visible to Members
#5D- PROFESSIONAL SKILLS ACCELERATOR: Presentation Skills Lab - Communicating with Presence and Influence
9:15 a.m. to 9:45 a.m.
Refreshment Break
9:45 a.m. to 11:00 a.m.
General Session #3: Life Without Limits